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Bug: UTM is flooding me with "[INFO-125] Smtpd not running - restarted"

Swift42

Hi there,

UTM 9.352-6 is constantly sending me "[INFO-125] Smtpd not running - restarted" mails.

My UTM-notifications are sent via TLS and authentification.

The odd thing is:

I'm getting all notifications! But also the annoying INFO-125 every 5 minutes.

I tried to reboot the UTM, I tried to disable TLS, I applied the latest update - nothing worked.

From the selfmon-log:

2016:01:07-19:43:12 home selfmonng[3826]: I check Failed increment smtp_running counter 1 - 15
2016:01:07-19:43:32 home selfmonng[3826]: I check Failed increment smtp_running counter 2 - 15
2016:01:07-19:43:52 home selfmonng[3826]: I check Failed increment smtp_running counter 3 - 15
2016:01:07-19:44:12 home selfmonng[3826]: I check Failed increment smtp_running counter 4 - 15
2016:01:07-19:44:32 home selfmonng[3826]: I check Failed increment smtp_running counter 5 - 15
2016:01:07-19:44:52 home selfmonng[3826]: I check Failed increment smtp_running counter 6 - 15
2016:01:07-19:45:12 home selfmonng[3826]: I check Failed increment smtp_running counter 7 - 15
2016:01:07-19:45:32 home selfmonng[3826]: I check Failed increment smtp_running counter 8 - 15
2016:01:07-19:45:52 home selfmonng[3826]: I check Failed increment smtp_running counter 9 - 15
2016:01:07-19:46:12 home selfmonng[3826]: I check Failed increment smtp_running counter 10 - 15
2016:01:07-19:46:32 home selfmonng[3826]: I check Failed increment smtp_running counter 11 - 15
2016:01:07-19:46:52 home selfmonng[3826]: I check Failed increment smtp_running counter 12 - 15
2016:01:07-19:47:12 home selfmonng[3826]: I check Failed increment smtp_running counter 13 - 15
2016:01:07-19:47:32 home selfmonng[3826]: I check Failed increment smtp_running counter 14 - 15
2016:01:07-19:47:52 home selfmonng[3826]: W check Failed increment smtp_running counter 15 - 15
2016:01:07-19:47:52 home selfmonng[3826]: [INFO-125] Smtpd not running - restarted
2016:01:07-19:47:52 home selfmonng[3826]: W NOTIFYEVENT Name=smtp_running Level=INFO Id=125 sent
2016:01:07-19:47:52 home selfmonng[3826]: W triggerAction: 'cmd'
2016:01:07-19:47:52 home selfmonng[3826]: W actionCmd(+): '/var/mdw/scripts/smtp restart'
2016:01:07-19:47:56 home selfmonng[3826]: W child returned status: exit='0' signal='0'
From smtpd_debug.log:
Log open
MASTER[10619] DIE at Thu Jan  7 19:32:44 2016 --------------------------------------------------------
error creating SAVI client: libsavi not loaded at /</bin/smtpd.bin>modules/SAVI/SAVI.pm line 14.
1 modules::SAVI::SAVI::init_savi

Please give me a sign if you need more information about the problem.

Greetings ... Tobias


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  • 0
    Try enable, then disable the SMTP proxy. Give it a few minutes between. Another alternative would be to go to Management > Notifications > Notifications and disable emails for info-125. It won't magically fix the SMTP SAVI issue, but it will stop the annoyance.
    __________________
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  • 0 in reply to Scott_Klassen
    I tried to enable the SMTP proxy. Then I tried to set AV to single scan. Then I disabled the SMTP proxy.
    After every step I waited for the restart of the SMTP to be sure.
    Sadly, it doesn't work. Still getting the errors and mails.
    As suggested, I will disable the [info-125]-mails for now, but something is wrong on my UTM.
    It would be nice if this can be fixed in a future version, so I could enable the info again. Thanks in advance.
    If I can provide more information (logs, etc), please say so.
Reply
  • 0 in reply to Scott_Klassen
    I tried to enable the SMTP proxy. Then I tried to set AV to single scan. Then I disabled the SMTP proxy.
    After every step I waited for the restart of the SMTP to be sure.
    Sadly, it doesn't work. Still getting the errors and mails.
    As suggested, I will disable the [info-125]-mails for now, but something is wrong on my UTM.
    It would be nice if this can be fixed in a future version, so I could enable the info again. Thanks in advance.
    If I can provide more information (logs, etc), please say so.
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