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http://www.msftncsi.com/ncsi.txt connection timed out

jalil1408
My windows 7 behind UTM 9.3 shows at the network icon a yellow triangle with exclamation and hints “no internet access” while I do have Internet connection.
This triangle comes from time to time!

UTM sometimes shows this message when trying to access http://www.msftncsi.com/ncsi.txt:

While trying to retrieve the URL: http://www.msftncsi.com/ncsi.txt
The content could not be delivered due to the following condition: Connection to server timed out 

Ping also is timed out when pinging dns.msftncsi.com

I add a web filter exception for these urls:
msftncsi.com
http://www.msftncsi.com/ncsi.txt

But that didn't work.

Why UTM has issues with this domain? How to fix it?


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  • 0
    According to the Web Filtering log, this generates statuscode="407" when I try it with IE11.  That's the server saying it doesn't like the request.

    When I try this with Firefox from the same laptop, I have no problem.

    After that, I tried again with IE11 and it worked.  The problem isn't in the UTM, I think.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • 0
    According to the Web Filtering log, this generates statuscode="407" when I try it with IE11.  That's the server saying it doesn't like the request.

    When I try this with Firefox from the same laptop, I have no problem.

    After that, I tried again with IE11 and it worked.  The problem isn't in the UTM, I think.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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