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Lack of Notification Messages and Automatic Backups

Ever since I upgraded to 9.314-13 (could be coincidence) I do not receive some routine emails.  I use to receive daily backups, the Executive Report, etc...  Currently the only thing I'm receiving is the Quarantine report.

Since realizing the problem yesterday I have tried a lot of changes to include restoring a backup from the last time I got an email but that didn't fix it.  I recently upgraded to 9.315-2 but that didn't help any.

In order to test the issue I am just trying to send myself a back file which of course fails.

Right now I'm not sure if it's me or Sophos but since I haven't seen any other complaints about what I'm experiencing I figure it's me.

Any advice would be appreciated and I'll be happy to provide any requested data.

Also, I did setup the Notifications section for using a gmail account (that was not the previous configuration) and that failed to work as well.

Thanks,
Mark


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Parents
  • Mark, since this is a residence, maybe your ISP started blocking port 25.  Does the following let you connect to Hotmail?

    telnet mx1.hotmail.com 25


    If that times out, then look for another post I just made in the Mail Protection forum suggesting BarryG's smtp.gmail.com solution.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Mark, since this is a residence, maybe your ISP started blocking port 25.  Does the following let you connect to Hotmail?

    telnet mx1.hotmail.com 25


    If that times out, then look for another post I just made in the Mail Protection forum suggesting BarryG's smtp.gmail.com solution.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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