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Web Filtering is not working correctly

Hi everyone,

From Monday the 19th of December, I've got an issue with my web filtering.

It's configured to filter some categories, like porn, violence .... BUT the pages are not blocked.

I have a cluster of SG430 (active/passive) with 9.713-19 update.

Here is my configuration :

ALL_PRIVE = ALL PRIVATE NETWORKS,

POLITIQUE PAR DEFAUT = DEFAULT POLICY,.

Also the websites listed here are not blocked.

When I test an address of a pron website with source IP from one of my PRIVATE NETWORK, it says that the website is allowed and the

This type of website should not be allowed.

I see in the live log, that the traffic is saw by the proxy.

I have already try to disable and enable the Web protection with the switch in the web interface, and also do the proxy restart command in SSH.

I have checked 10 times the Skiplist, maybe there is a mistake in it, but for me, there is not.

It"s like the UTM doen't can't categorized the URLs.



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  • Hi  ,

    Thanks for reaching out to Sophos and hope you are well. This current version of UTM9 (9.713) might be affected by an issue in Web Filtering and should be fixed in UTM9 9.714

    I can see on your provided details:

    -Web Proxy not categorizing YouPorn on Policy Test

    -The supposed to be blocked site is still allowed by web proxy 

     In the meantime you may try running this command via SSH access:  cc set http modulepath ‘<DEFAULT>’

    Kindly let us know how it goes. Thanks for your time and patience and Thank you for choosing Sophos

    Cheers,

    Raphael Alganes
    Community Support Engineer | Sophos Technical Support
    Sophos Support Videos Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.

Reply
  • Hi  ,

    Thanks for reaching out to Sophos and hope you are well. This current version of UTM9 (9.713) might be affected by an issue in Web Filtering and should be fixed in UTM9 9.714

    I can see on your provided details:

    -Web Proxy not categorizing YouPorn on Policy Test

    -The supposed to be blocked site is still allowed by web proxy 

     In the meantime you may try running this command via SSH access:  cc set http modulepath ‘<DEFAULT>’

    Kindly let us know how it goes. Thanks for your time and patience and Thank you for choosing Sophos

    Cheers,

    Raphael Alganes
    Community Support Engineer | Sophos Technical Support
    Sophos Support Videos Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.

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