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SSL-VPN Assistance

I am new to VPN kindly help.

I downloaded ssl-vpn.exe package from the user portal which was already setup by someone else and when I installed it on my windows machine

( C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\config ) following files exist.

  • ssl-vpn config file
  • .ca security certificate 
  • .user certificate
  • .user.key certificate.

But when I create a new user under Remote Acccess-> SSL -> New Remote Access Profile  and download the .exe package from the new user portal  I get just the ssl-vpn config file but no certificates are included. 

Automatic firewall rule is enabled. When I tried to connect I get the following error:


Wed Feb 14 12:21:16 2018 MANAGEMENT: CMD 'state on'
Wed Feb 14 12:21:16 2018 MANAGEMENT: CMD 'log all on'
Wed Feb 14 12:21:16 2018 MANAGEMENT: CMD 'hold off'
Wed Feb 14 12:21:16 2018 MANAGEMENT: CMD 'hold release'
Wed Feb 14 12:21:26 2018 MANAGEMENT: CMD 'username "Auth" "abc"'
Wed Feb 14 12:21:26 2018 MANAGEMENT: CMD 'password [...]'
Wed Feb 14 12:21:26 2018 Socket Buffers: R=[65536->65536] S=[65536->65536]
Wed Feb 14 12:21:26 2018 MANAGEMENT: >STATE:1518607286,RESOLVE,,,,,,
Wed Feb 14 12:21:28 2018 RESOLVE: Cannot resolve host address: test: No such host is known.
Wed Feb 14 12:21:28 2018 MANAGEMENT: >STATE:1518607288,RESOLVE,,,,,,
Wed Feb 14 12:21:30 2018 RESOLVE: Cannot resolve host address: test: No such host is known.
Wed Feb 14 12:21:38 2018 RESOLVE: Cannot resolve host address: test: No such host is known.
Wed Feb 14 12:21:45 2018 RESOLVE: Cannot resolve host address: test: No such host is known.
Wed Feb 14 12:21:52 2018 RESOLVE: signal received during DNS resolution attempt
Wed Feb 14 12:21:52 2018 SIGTERM[hard,init_instance] received, process exiting
Wed Feb 14 12:21:52 2018 MANAGEMENT: >STATE:1518607312,EXITING,init_instance,,,,,

What am I missing?



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  • This is most likely NOT what you want; this gives everyone on the internet access to your VPN pool. Instead of Internet IPv4 you'll want to use Internal (Network).


    Managing several Sophos firewalls both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.