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SSL-VPN Assistance

I am new to VPN kindly help.

I downloaded ssl-vpn.exe package from the user portal which was already setup by someone else and when I installed it on my windows machine

( C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\config ) following files exist.

  • ssl-vpn config file
  • .ca security certificate 
  • .user certificate
  • .user.key certificate.

But when I create a new user under Remote Acccess-> SSL -> New Remote Access Profile  and download the .exe package from the new user portal  I get just the ssl-vpn config file but no certificates are included. 

Automatic firewall rule is enabled. When I tried to connect I get the following error:


Wed Feb 14 12:21:16 2018 MANAGEMENT: CMD 'state on'
Wed Feb 14 12:21:16 2018 MANAGEMENT: CMD 'log all on'
Wed Feb 14 12:21:16 2018 MANAGEMENT: CMD 'hold off'
Wed Feb 14 12:21:16 2018 MANAGEMENT: CMD 'hold release'
Wed Feb 14 12:21:26 2018 MANAGEMENT: CMD 'username "Auth" "abc"'
Wed Feb 14 12:21:26 2018 MANAGEMENT: CMD 'password [...]'
Wed Feb 14 12:21:26 2018 Socket Buffers: R=[65536->65536] S=[65536->65536]
Wed Feb 14 12:21:26 2018 MANAGEMENT: >STATE:1518607286,RESOLVE,,,,,,
Wed Feb 14 12:21:28 2018 RESOLVE: Cannot resolve host address: test: No such host is known.
Wed Feb 14 12:21:28 2018 MANAGEMENT: >STATE:1518607288,RESOLVE,,,,,,
Wed Feb 14 12:21:30 2018 RESOLVE: Cannot resolve host address: test: No such host is known.
Wed Feb 14 12:21:38 2018 RESOLVE: Cannot resolve host address: test: No such host is known.
Wed Feb 14 12:21:45 2018 RESOLVE: Cannot resolve host address: test: No such host is known.
Wed Feb 14 12:21:52 2018 RESOLVE: signal received during DNS resolution attempt
Wed Feb 14 12:21:52 2018 SIGTERM[hard,init_instance] received, process exiting
Wed Feb 14 12:21:52 2018 MANAGEMENT: >STATE:1518607312,EXITING,init_instance,,,,,

What am I missing?



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Parents
  • Hi,

     

    the log is very clear about the problem.

     

    Cannot resolve host address: test: No such host is known.

     

    I think by default the fqdn is used, at least by UTM, but you can override it. I think in the advanced settings but I'm not sure.

     

    Regards,

    Daniel 

Reply
  • Hi,

     

    the log is very clear about the problem.

     

    Cannot resolve host address: test: No such host is known.

     

    I think by default the fqdn is used, at least by UTM, but you can override it. I think in the advanced settings but I'm not sure.

     

    Regards,

    Daniel 

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