Allowing emails from corporate website

Hi Edward,

Did you try configuring an exception policy for the sender addresses. Please refer the help document for more details.

Hope this helps.

Thanks for the reply. I have setup an exception, disabling all checks for the specific address however it is still being blocked:

reason="sender_blacklist" extra="website@ourdomain.com blacklisted"

This is a known bug but, I thought this was resolved in 9.4. When a global domain is listed in the Sender Blacklist then the exception will not take priority for an individual Email address, you will need to individually add specific Email addresses in the blacklist option.

I did an internal check and discovered it as a pending feature request. Please cast your vote on the existing feature request here.

Thanks

Thanks Sachin, that seems to match my experience. I have voted on the feature request and will update the UTM accordingly.

Thanks Sachin, that seems to match my experience. I have voted on the feature request and will update the UTM accordingly.

Hi, Edward, and welcome to the UTM Community!

I agree that the idea to which Sachin linked is a desirable one.  In this case, your problem can be solved by a trick.  Since DNATs are considered before Proxies (see #2 in Rulz), just make a NAT rule that bypasses the SMTP Proxy for traffic from your website

DNAT : {DNS Host/Group for your website} -> SMTP -> External (Address) : change to {mail server}

If your MX record points to an Additional Address instead of the primary one on the External interface, use that in the rule.

Cheers - Bob