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Rejected: Spam (confirmed)

James Eidson

Hello,

In the past few days, I have started to receive a Rejected: Spam (confirmed) error in the log from Gmail and users receive a 500 Administrative error. If I disable the RBL checking, will that prevent this for now?

Thanks



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    Hi, James, and welcome to the UTM Community!

    The RBL check is made before the SPAM checks, so the answer is, "No."

    Show us a representative line from the SMTP log file (not from the 'SMTP Log' tab in Mail Manager or the User Portal).

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0

    Hi, James, and welcome to the UTM Community!

    The RBL check is made before the SPAM checks, so the answer is, "No."

    Show us a representative line from the SMTP log file (not from the 'SMTP Log' tab in Mail Manager or the User Portal).

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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