Mail Protection: SMTP, POP3, Antispam and Antivirus how do users send email to quarantine?

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how do users send email to quarantine?

JamesGreene over 8 years ago

How can users choose to send delivered email to quarantine?

Thank you,

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0 sachingurung over 8 years ago

Hi James,

Did you mean manually quarantine an email? If that is what you meant than I wonder why would anyone quarantine email manually. I would be happy to learn if there is any technicality associated with it.

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 JamesGreene over 8 years ago in reply to sachingurung

I meant to blacklist, not to quarantine. I don't see any method for easily getting the address into the blacklist without manually entering it.
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0 JamesGreene over 8 years ago in reply to JamesGreene

any more thoughts?
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0 sachingurung over 8 years ago in reply to JamesGreene

Hi James,

Sorry for the delayed response. I didn't receive any notification about your update on this thread.

Blacklisting an email address will be a manual process, I think it is necessary to avoid false positives.

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 sachingurung over 8 years ago in reply to JamesGreene

Hi James,

Sorry for the delayed response. I didn't receive any notification about your update on this thread.

Blacklisting an email address will be a manual process, I think it is necessary to avoid false positives.

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
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