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Unable to parse mail in spool?

Louis-M

Since my last update 9.04, any mail I have that is stuck in the mail spool won't parse. I get a popup saying "unable to parse" which makes it harder to diagnose why the mail is there eg connection refused, greylisted etc

Is anybody else having this issue?



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  • 0

    try this:

    login as loginuser then su to root:

    /etc/init.d/postgresql92 rebuild

    greets

    zaphod
    ___________________________________________

    Home: Zotac CI321 (8GB RAM / 120GB SSD)  with latest Sophos UTM
    Work: 2 SG430 Cluster / many other models like SG105/SG115/SG135/SG135w/...

  • 0 in reply to zaphod

    Hi Zaphod,

    what does that command actually do? Sounds like it rebuilds the database but what effect/side effects does it have?

  • 0 in reply to Louis-M

    it rebuilds the internal database used by the UTM.

    Maybe you lost some log information... dont know exactly.. need to ask a sophos staff member or a mod here for more infos..

    it helps to fix my problem similar to yours and all runs fine now..

    greets

    zaphod
    ___________________________________________

    Home: Zotac CI321 (8GB RAM / 120GB SSD)  with latest Sophos UTM
    Work: 2 SG430 Cluster / many other models like SG105/SG115/SG135/SG135w/...

  • 0 in reply to zaphod

    Hi Zaphod,

    I went to do this and it warned that I would lose all log information etc which we couldn't afford to do.

    I then adjusted the time retention limit for the database logs (in the GUI from 3 to 4 days) and restarted the smtp service in the GUI and then it worked fine.

    Back to normal.

  • 0 in reply to Louis-M

    hi louis,


    seems you find another way to fix this faulty with gui :-)

    greets

    zaphod
    ___________________________________________

    Home: Zotac CI321 (8GB RAM / 120GB SSD)  with latest Sophos UTM
    Work: 2 SG430 Cluster / many other models like SG105/SG115/SG135/SG135w/...

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  • 0 in reply to Louis-M

    hi louis,


    seems you find another way to fix this faulty with gui :-)

    greets

    zaphod
    ___________________________________________

    Home: Zotac CI321 (8GB RAM / 120GB SSD)  with latest Sophos UTM
    Work: 2 SG430 Cluster / many other models like SG105/SG115/SG135/SG135w/...

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