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Spam Filter cannot query database servers

Hey guys,

ATM all my appliances are reporting this error:

The spam filter daemon is unable to reach the database servers via HTTP. Please make sure that the device is able to send HTTP (TCP port 80) requests to the Internet. You may have to allow such traffic on upstream devices.

Since all of them are reporting it, this should be a problem at Sophos, correct?

Thanks!

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0 colly72 over 8 years ago

It's a problem at Sophos, no action required from end user. Sophos are aware of it.
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0 StaffordFields over 8 years ago in reply to colly72

Any word from Sophos on this?

Mine is still complaining... did they have any ETA?
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0 colly72 over 8 years ago in reply to StaffordFields

Here's their reply from the other thread on here:

Hi All,

Greetings.

Cyren database services are under maintenance. You can check the status from http://www.cyren.com/service-status.html.

During this time window you may encounter error messages in your logs and temporary fail-over to one of the other fully operational Data Centers.

We appreciate you patience.

Thanks

Sachin Gurung

Network & Security Engineer
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0 colly72 over 8 years ago in reply to StaffordFields

Here's their reply from the other thread on here:

Hi All,

Greetings.

Cyren database services are under maintenance. You can check the status from http://www.cyren.com/service-status.html.

During this time window you may encounter error messages in your logs and temporary fail-over to one of the other fully operational Data Centers.

We appreciate you patience.

Thanks

Sachin Gurung

Network & Security Engineer
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