Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 18 replies
  • Subscribers 10 subscribers
  • Views 60691 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SMTPD not running properly since firmware update

chriswallis

since firmware update to 9.400-9 i have had some issues with the SMTPD not running (6 alerts since update) which means mail doesn't even come into the UTM logs.

I have rebooted and a flurry of mails come in, anyone else had issues?



This thread was automatically locked due to age.
Parents
  • 0

    Hi everyone,

    Thank you for reporting the issue, we managed to track down the cause so you can expect a fix to this very soon.

    In the meanwhile, as Daniel Hund mentioned, issuing 'pkill -9 smtpd* && /var/mdw/scripts/smtp restart' command as root will fix the problem.

    Kind regards,
    Niriel~

  • 0 in reply to Tamas Bajaki

    I have disabled SMTP Proxy and the Quarantine Report.

    In 30min 150 Notification Mails abaut [INFO-125] Smtpd not running - restarted...

    There is somthing extremly wrong!

  • 0 in reply to Reale_ES

    Hi Marcos,

    As Chris mentioned in the thread opening post, version 9.400-9 is affected by this.

    The fix is currently being rolled out with 9.401-11, so you should stop getting these notifications once you receive and install that update.

    Kind regards,
    Niriel~

  • 0 in reply to Tamas Bajaki

    We had installed this version:

    Firmwareversion:9.401-11

    Patternversion:99168

    Letzte Prüfung:15 Minuten zuvor

    And receive this email: 

    The spam filter daemon is unable to reach the database servers via HTTP. Please make sure that the device is able to send HTTP (TCP port 80) requests to the Internet. You may have to allow such traffic on upstream devices.

    --

    HA Status          : HA SLAVE (node id: 1)

    System Uptime      : 0 days 2 hours 15 minutes

    System Load        : 0.27

    System Version     : Sophos UTM 9.401-11

     Please refer to the manual for detailed instructions.

    _________________________________________________________________________________________________________________

    and this: 

    Smtp daemon not running - restarted

    --

    HA Status          : HA SLAVE (node id: 1)

    System Uptime      : 1 day 21 hours 1 minute

    System Load        : 0.69

    System Version     : Sophos UTM 9.400-9

     Please refer to the manual for detailed instructions.

    Look at the uptime... this message is wrong... i restart the utm this mornig.

Reply
  • 0 in reply to Tamas Bajaki

    We had installed this version:

    Firmwareversion:9.401-11

    Patternversion:99168

    Letzte Prüfung:15 Minuten zuvor

    And receive this email: 

    The spam filter daemon is unable to reach the database servers via HTTP. Please make sure that the device is able to send HTTP (TCP port 80) requests to the Internet. You may have to allow such traffic on upstream devices.

    --

    HA Status          : HA SLAVE (node id: 1)

    System Uptime      : 0 days 2 hours 15 minutes

    System Load        : 0.27

    System Version     : Sophos UTM 9.401-11

     Please refer to the manual for detailed instructions.

    _________________________________________________________________________________________________________________

    and this: 

    Smtp daemon not running - restarted

    --

    HA Status          : HA SLAVE (node id: 1)

    System Uptime      : 1 day 21 hours 1 minute

    System Load        : 0.69

    System Version     : Sophos UTM 9.400-9

     Please refer to the manual for detailed instructions.

    Look at the uptime... this message is wrong... i restart the utm this mornig.

Children
No Data
Unfiltered HTML