Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 3 replies
  • Subscribers 1 subscriber
  • Views 1232 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Outgoing OOO Messages result in reproducable Scanner Crash

reilvuc
Hi Everyone,

i posted this question last week in the german user forum but didn´t get any answer on it so i retry it here.

We use an Exchange 2013 which sends OOO Messages through the UTM SMTP Proxy. In the Log File there is an entry "Scanner crash - moving to error queue" for each of these OOO Messages and i can find the messages with status error in the MailManager Mail Spool.

It takes round about 10-15 Minutes between sending the Message and the error entry in the log file. May it be possible that the scanner runs on a predefined Timeout? 

Current used Firmware is 9.310-11. If anybody needs more Information please ask.

Thanks in advance


This thread was automatically locked due to age.
Parents
  • 0
    What happens if you turn off BATV?  If that works, then enable BATV again and make an Exception for BATV for mails coming from your Exchange server.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • 0
    What happens if you turn off BATV?  If that works, then enable BATV again and make an Exception for BATV for mails coming from your Exchange server.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
No Data
Unfiltered HTML