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Sophos UTM Email Protection Not Working!

iseikco
Hi All,
I Have configured Sophos UTM ASG series with the email protection, I have followed the steps in the tutorial but noting is hapened. still spam emails are not blocked and nothing is displayed in live log page.
Can anybody help me Fix this problem?


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  • 0
    Hi and welcome.

    Which tutorial did you follow?
    What email server do you have.
    How is the rest of the setup?
    Do you receive and send mail directly or via smarthost?
    Make screenshots of your config and upload them here for us to better understand your config.

    Is this a home or paid license?

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
  • 0 in reply to scorpionking
    Hi and thank you for your reply.
    I'd paid license and I'd follow the general user manual of utm.
    I'm using exchange 2007 email server and not using smarthost or any types of relaying. I didn't set any complex configuration, I just configure the routing tab in email protection section and the rest of them are in the default state.
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  • 0 in reply to scorpionking
    Hi and thank you for your reply.
    I'd paid license and I'd follow the general user manual of utm.
    I'm using exchange 2007 email server and not using smarthost or any types of relaying. I didn't set any complex configuration, I just configure the routing tab in email protection section and the rest of them are in the default state.
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