Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 4 replies
  • Subscribers 1 subscriber
  • Views 1495 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

[9.307] outgoing mails to quarantine, not shown in Users Portal

synopex
Hi,
since a while outgoing mails, which mark a spam an going to the quarantine, not shown in the useres quarantine-view in his portal. Only in WebAdmin i can see.
Is there a known issue or workaround?

regards...


This thread was automatically locked due to age.
  • 0
    I don't have an answer... but I'm experiencing something similar... both the quarantine and the mail log in the user portal don't seem to reflect what's actually happening.

    If I look at the mail manager in the main admin login, everything is there though.

    This is on a UTM at v9.309-3   (software install at AWS)
  • 0
    I'm also seeing the same at a virtual HA-system here.
  • 0 in reply to solae
    If something is detected as SPAM going OUTBOUND, even if it's a false positive I'd want to have the final say before it's release.

    I'd say this behaviour is BY DESIGN.

    If you really feel it needs to be reviewed then you'll need to raise a support case.

    ==

    When in doubt, Script it out.

  • 0 in reply to AzRoN
    ... I think the user should have the opportunity to see his queue´d mails and be able to release appropriate messages, not only the admin.
    Its not critical, currently only happens 1-2 times a month.
Unfiltered HTML