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UTM 9.307-6 SMTP Reporting Error

Hi All,

I have recently upgraded to 9.307-6 and I am getting the attached error when
I go to Logging and Reporting>Email Protection>Mail Usage

The system has now decided to stop logging/reporting any emails it handles, nothing at all shown in mail manager,

Is this a known bug with the last few releases, or am I being an idiot with configuration?

Thanks in advance,
Neil

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UTM SMTP Issue.zip

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0 BAlfson over 9 years ago

Hi, Neil, and welcome to the User BB!

To show pictures here, you can click on [Go Advanced] and have the same option to attach files as you do when creating a new thread. Your Word document contained a picture, but it wasn't possible to read the message there.

This is not a known bug, so there's either a configuration issue or something is broken. Do you have graphs in other sections? Are there entries in the SMTP log?

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 BAlfson over 9 years ago

Hi, Neil, and welcome to the User BB!

To show pictures here, you can click on [Go Advanced] and have the same option to attach files as you do when creating a new thread. Your Word document contained a picture, but it wasn't possible to read the message there.

This is not a known bug, so there's either a configuration issue or something is broken. Do you have graphs in other sections? Are there entries in the SMTP log?

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
Cancel
Vote Up 0 Vote Down

Cancel

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