Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 3 replies
  • Subscribers 1 subscriber
  • Views 3617 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Quarantine Reports have the wrong URL Link

jsuboh
Hi,

I'm having an issue with the Quarantine Reports that have the wrong URL Link. we are getting the link to release emails at smtp.mydomain.org however, the connection is refused; smtp is my HELO name. The correct link should be utm.mydomain.org. If I change the url in the browser from smtp.mydomain.org to utm.mydomain,org it works; i'm just changing the prefix. Yes, it does have the correct port 3840 in the url which works when changing to utm.mydomain.org. Any help is greatly appreciated.

Thanks,

Jahad


This thread was automatically locked due to age.
  • 0
    Jahad, on the 'Advanced' tab of 'SMTP', is where you can set the SMTP HELO string in the 'SMTP hostname' field.  On the 'Advanced' tab of 'Quarantine Report' is where you set the FQDN that is use in Quarantine Reports.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0
    Ahhh, I just saw your post in the other thread.  Yes, this is possibly a bug.  I normally don't have a problem because I always design configurations around a hostname of mail.domain.com if the client intends to use the SMTP Proxy.  If you would like to change your hostname, see The Zeroeth Rule in Rulz.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0
    Hi,

    Thanks for your reply. Last night I retyped the FQDN for the reports and today it is working correctly. The correct name was already there. Nonetheless, thanks again.
Unfiltered HTML