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Problems using host based smtp relay

HSP
Good morning everybody

We have troubles using the host based smtp relay on our ASG220 v9.207-19.

If i use 4 separated host entries it works fine, but using a range, it doesn't.

Example:

Host 1: 192.168.1.100
Host 2: 192.168.1.101
Host 3: 192.168.1.102
Host 4: 192.168.1.103

>Works.

Host Range 192.168.1.100 - 192.168.1.103
> Doesn't work.

Bug or Feature? Not supported?

Thanks for any assistance.


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  • 0
    I have a similar issue. In Email Protection - SMTP - Relaying - Host-based relay I created a network group. Within the group I started adding the ranges with printers from different locations.

    Example:
    Name: Printers_LocationA
    Type: Range
    IPv4 from: 192.168.1.200
    IPv4 to: 192.168.1.220

    Now when I try scanning and e-mailing to an external e-mail address from a printer with IP 192.168.1.202 it fails.
    When I add the printer as a host:
    Name: PrinterA
    Type: Host
    IPv4 Address: 192.168.1.202

    Now scanning and mailing to external e-mail address works fine.
    Adding all printers as hosts is not an option as we have too many printers that also often change or get replaced.
    Is this a known issue or is there a solution?

    Additional info:
    Model:  ASG525 
    Firmware version: 9.305-4
Reply
  • 0
    I have a similar issue. In Email Protection - SMTP - Relaying - Host-based relay I created a network group. Within the group I started adding the ranges with printers from different locations.

    Example:
    Name: Printers_LocationA
    Type: Range
    IPv4 from: 192.168.1.200
    IPv4 to: 192.168.1.220

    Now when I try scanning and e-mailing to an external e-mail address from a printer with IP 192.168.1.202 it fails.
    When I add the printer as a host:
    Name: PrinterA
    Type: Host
    IPv4 Address: 192.168.1.202

    Now scanning and mailing to external e-mail address works fine.
    Adding all printers as hosts is not an option as we have too many printers that also often change or get replaced.
    Is this a known issue or is there a solution?

    Additional info:
    Model:  ASG525 
    Firmware version: 9.305-4
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