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Can't send email - All else works fine

NorvilleBarnes
Serious motherboard, processor & memory. Swappable HDD with pfSense on one and Sophos UTM Home on the other. pfSense works fine, so it was used as the model for setting up the Sophos version. This includes 4 desktops, 3 printers, Ooma, Roku, IP camera, a weather station, and wifi to laptop & Kindle, all through a Cisco SG300-20 switch.

Everything works fine on the Sophos system except I can't send emails. Incoming emails operate perfectly. With WireShark I see the initial TCP trio (SYN, SYN/ACK, ACK) but unlike the pfSense traffic, nothing follows. The email server is GoDaddy's using port 80 with smtpout.secureserver.net .

I've tried numerous configuration changes without success. I am not properly trained or experienced to go forward intelligently, so outside advise would be greatly appreciated.


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  • 0
    Hi, NorvilleBarnes, and welcome to the User BB!

    Any luck with #1 in Rulz?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • 0
    Hi, NorvilleBarnes, and welcome to the User BB!

    Any luck with #1 in Rulz?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
  • 0 in reply to BAlfson
    I appreciate the "rules" recommendation, and have copied them into a document I am developing for my future needs.

    I tried all of the methods from "rules" that seem to apply, as well as disabling Intrusion Protection, Application Control & Advanced Threat Protection. My problem remains.

    Until I run out of ideas, and this forum runs out of ideas, I will continue to poke around with the hope of uncovering the issue that is keeping me from using the Sophos UTM full time.

    Any further thoughts or tests could move the rock further up the hill, and will be gratefully investigated at this end. I know that most folks don't have this problem, so that is encouraging.
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