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Reset Email Encryption System - Nothing Happens

Because PGP signing for outbound mail is not working, and PGP encrypted outgoing mails cannot be decrypted with Thunderbird on a test mail-account on external domain, i would like to reset the Encryption System. But when i click on the Button "Reset Email Encryption System" and comfirm it with "OK" - nothing happens. CA und Users will not be deleted. Has someone successfully setup Email-Encryption with PGP?

Todays Update from 9.200 to 9.201 changed nothing.

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0 BAlfson over 10 years ago

Hi, and welcome to the User BB!

I haven't done it on 9.2, but have done so successfully in earlier versions.

Thunderbird was known in the past to handle PGP in a non-standard fashion, thus making it incompatible with the UTM. If you can configure Thunderbird to NOT do in-line PGP, it might work.

I just did a Reset as a test, and it worked as designed on 9.111-7.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 BAlfson over 10 years ago

Hi, and welcome to the User BB!

I haven't done it on 9.2, but have done so successfully in earlier versions.

Thunderbird was known in the past to handle PGP in a non-standard fashion, thus making it incompatible with the UTM. If you can configure Thunderbird to NOT do in-line PGP, it might work.

I just did a Reset as a test, and it worked as designed on 9.111-7.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
Cancel
Vote Up 0 Vote Down

Cancel

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