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Recover user portal user name and password

I have one employee that has lost his user name and password for his UTM User portal mail application. Is there a way as an admin to recover this information?


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  • I think you can easily look up the username in webadmin. The password will be another thing, don't think you can "read" it.
    If it's AD-integrated you could change his password in AD, if it's a local user, you can change password on webadmin

    Managing several Sophos firewalls both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.