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Not able to receive incoming mails from external domaina

Hi

I am new to this group and new to Sophos too.
We have an exchange 2013 server in office and Sophos UTM 9 installed
I am able to receive and send mails to internal domains and able to send mails to outside domains but not able to receive mails from external domains
Secondly 2525 is into default drop mode
Please help 
Thanks 
Saurabh


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  • Hi, Sabi, and welcome to the User BB!

    What version of UTM - 9.106-17?

    Do you have a subscription for Email Protection?  How is your configuration different from Exchange with SMTP Proxy?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA