hi can anyone help me understand why emails are getting rejected with the message Rejected: BATV, no other reason. i can't even see anything on the message view
it's coming from a known email address even though it does not show the email sender here i can tell from my other email protection client that it's the email i know..and i've added to a test safe sender list to ignore BATV and still happens...any ideas?
This is the problem with BATV if the sender address is empty -> than BATV rejects this mail - BUT this also happens with "out of office" mails from your receipients! So my suggestion / best practice is not to use the BATV antispam option.
thanks for reply, sender address is weirdly not empty or no out of office, bypassed BATV as recommended and all flowing ok