Mail Protection: SMTP, POP3, Antispam and Antivirus About URI_CLASS_SBC_DOMAIN

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About URI_CLASS_SBC_DOMAIN

Sophos User4726 over 1 year ago

About email protection

I want to ask more info about URI_CLASS_SBC_DOMAIN 8.000000. It quarantines legit email . I looking for root cause why is doing this

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0 Sophos User4726 over 1 year ago

Model SG230
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0 emmosophos over 1 year ago in reply to Sophos User4726

Hello there,

Thank you for contacting the Sophos Community.

If you require an RCA you would need to open a Support Case, additionally please clarify if you are running Sophos UTM or Sophos XG in your SG230.

Regards,

Emmanuel (EmmoSophos)

Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 Sophos User4726 over 1 year ago in reply to emmosophos

It is SG 230 UTM 9
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0 BAlfson over 1 year ago

Ćao! and welcome to the UTM Community!

If you still need help with this, please copy here the related SMTP log lines for a legit email that was quarantined.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 Sophos User4726 over 1 year ago in reply to BAlfson

It is working now. It just takes time after we reported that it is legitimate and Sophos to check it out
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