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SMTP proxy no longer listens on a specific interface

 Hey, guys,

I have a very strange problem on an SG 310 UTM 9.700-5 at a customer. There are several interfaces configured. Without any changes, the SMTP proxy does not listen on interface eth0 (192.168.0.99) since yesterday.

If I try to access port 25 via telnet, I get an immediate disconnect. I don't see an entry in the SMTP livelog either. Telnet to another interface on port 25 works at least until "554 SMTP synchronisation error".

Even a DNS query on eth0 doesn't work anymore, although it is released. DNS queries work on other interfaces.

I have already done a database rebuild and restarted the SG. The error remains.

I have already adapted the send connector to the mail servers, they point to another interface. Workarround works ;)

When restarting the SMTP proxy, according to Livelog, nothing unusual can be seen:

2019:11:14-10:39:16 sophos smtpd[24466]: MASTER[24466]: (Re-)loading configuration from Confd
2019:11:14-10:39:16 sophos smtpd[24466]: MASTER[24466]: Past 09:30:00, QR status one set to 'sent'
2019:11:14-10:39:16 sophos smtpd[24466]: MASTER[24466]: Before 15:15:00, QR status two set to 'pending'
2019:11:14-10:39:16 sophos exim-in[24480]: 2019-11-14 10:39:16 pid 24480: SIGHUP received: re-exec daemon
2019:11:14-10:39:16 sophos exim-in[24480]: 2019-11-14 10:39:16 exim 4.82_1-5b7a7c0-XX daemon started: pid=24480, no queue runs, listening for SMTP on port 25 (IPv4) port 587 (IPv4) and for SMTPS on port 465 (IPv4)

Did any of you already have this problem? Parallel to this I have also opened a ticket.

 

Thx 4 help!



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  • Hi, guys,

    the problem could be solved. Thank you for your help. The customer had accidentally configured a nat-loopback for any services to the internal interface. This also explains why the routing worked but no services. It would have been nice if the customer had informed me about this change. :(

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