Changing license to include a trial

I did this with our SG230 a month ago too. I received a trial license with all subscriptions active, so this should not be a problem with existing or used functions. So you could say the demo licenses are normaly full licensed devices.

Make sure you had a backup of your existing license available to change it back after trial period.

Best

Alex

Hi,

I applied the trial license and it promptly changed our existing paid for subscriptions to 'Disabled', which caused the device to stop working as required. I then had to re-apply our original license to get working again.

Ok, I would ask Sophos or your reseller for a new trial license, which includes the existing subscriptions. A way to add a new license without unloading the installed one is not known to me.

Request a trial from your sophos partner for totalprotect trial 30day ;)

a new license file overwrites EVERY TIME the old license.

greetings

They had forgotten to include our existing subscriptions into the trial license.