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SOPHOS UTM 9.503-4 Home - gaining time

I just upgraded my old firewall (Dell PC) with a Zotac CI327. I installed UTM 9.503.4 and loaded my backup. Everything is running fine but the time gains more than an hour per hour. 

I opened a case with Zotac as well because I don't know if this is a hardware of software issue.

Any ideas?



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  • Michael Bryenton said:

    sophomofo:/root # ntpq -pn
    remote refid st t when poll reach delay offset jitter
    ==============================================================================
    *127.127.1.0 .LOCL. 10 l 20 9h 377 0.000 0.000 3.906
     209.87.233.52 2 u 33 128 377 63.963 -131366 192490.

     

    NTP is using local time because the offset and jitter are too great to sync properly although the remote ntp server is answering. You can try setting the correct time and use a different NTP server and assigning multiple NTP servers but with that kind of jitter, it probably won't sync. It seems hardware related but sophos not playing nice with your hardware can be a possibility.  

    Here is my output for comparison


    gatekeeper:/home/login # ntpq -p
    remote refid st t when poll reach delay offset jitter
    ==============================================================================
    LOCAL(0) .LOCL. 10 l 19h 128 0 0.000 0.000 0.000
    *ntp.okstate.edu .GPS. 1 u 71 128 377 43.378 0.713 4.743
    +ntp.quintex.com .CDMA. 1 u 19 128 377 70.438 -0.887 0.291

  • Real time clock and a bootable Lubuntu both kept correct time. Seems to be the OS (Sophos UTM) after all. Don't know how to go about fixing it. Seems I may have to try Sophos XG.

  • Is your virtual macine configured to force time sync on to guest systems?   I have seen time sync issues when time is being set by both normal (s)ntp time sync and "hardware" (host system) time sync.

    But if your time is jumping by an hour, I would also look for a problem with daylight savings settings or time zone problems between guest and host.