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UTM 9 Endpoint Protection - License - How to renew?

My UTM 9 Home license contains

I think with in that license I got Endpoint Protection (10 installs) but for some reason the End Point protection terminates on 2017-09-26 but the Rest of them expire on 2020-06-09.

Is there a way to co-term Endpoint and the other licenses? Or was this just part of something else?

Is there a free renewal of Endpoint? That came with the home license? How does that work?

I emailed support but they redirected me here...

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0 rfcat_vk over 7 years ago

Hi,

home user support is only through these forums.

To me there is something wrong with your licence because they are normally only issued for 3 years, so in reality your endpoint protection is showing the correct end of licence date and you should generate yourself a new licence.

As a home user you are not able to renew only create a new licence.

Ian

XG115W - v20.0.2 MR-2 - Home

XG on VM 8 - v21 GA

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0 JohnLiss over 7 years ago in reply to rfcat_vk

Thanks for the input Ian,

I deleted the license out of https://myutm.sophos.com/ and started over.

Worked fine.
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0 JohnLiss over 7 years ago in reply to rfcat_vk

Thanks for the input Ian,

I deleted the license out of https://myutm.sophos.com/ and started over.

Worked fine.
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