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UTM 9 Endpoint Protection - License - How to renew?

JohnLiss

My UTM 9 Home license contains

I think with in that license I got Endpoint Protection (10 installs) but for some reason the End Point protection terminates on 2017-09-26 but the Rest of them expire on 2020-06-09.

 Is there a way to co-term Endpoint and the other licenses?  Or was this just part of something else?

Is there a free renewal of Endpoint? That came with the home license?  How does that work?

 

I emailed support but they redirected me here...



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    Hi,

    home user support is only through these forums.

    To me there is something wrong with your licence because they are normally only issued for 3 years, so in reality your endpoint protection is showing the correct end of licence date and you should generate yourself a new licence.

    As a home user you are not able to renew only create a new licence.

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

Reply
  • 0

    Hi,

    home user support is only through these forums.

    To me there is something wrong with your licence because they are normally only issued for 3 years, so in reality your endpoint protection is showing the correct end of licence date and you should generate yourself a new licence.

    As a home user you are not able to renew only create a new licence.

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

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