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cannot setup as router

hi, i am new. just use a hp pc setup UTM 9 home , i use three gigabit network for the pc. one is connect to my gigabit switch ,one to my AZTECH DSL8800SR modem(i set it to modem bridge). and i have configure my UTM dialup password. it show both status are down . but my modem have get the ADSL signal. anything i wrong configure.

thanks for guide me step by step.

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0 BAlfson over 7 years ago

Hi, and welcome to the UTM Community!

First, I would confirm that the modem works and that the DSL service works with your PC connected directly to the modem in routing (not bridged) mode. Once that works, then, leaving the modem in routing mode, try with the External interface set as 'Type: Ethernet' with 'Dynamic IP' checked. If that works, put the modem in Bridge mode and configure the UTM's interface with 'Type: DSL (PPPO?)'. Any better luck?

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 hocklong goh over 7 years ago in reply to BAlfson

anyone can help me , what is the problem
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0 sachingurung over 7 years ago in reply to hocklong goh

Looking at the logs an offer is not made by the ISP. The UTM is generating the initialization packet but the request gets timed out when it doesn't receive a discovery packet.

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 sachingurung over 7 years ago in reply to hocklong goh

Looking at the logs an offer is not made by the ISP. The UTM is generating the initialization packet but the request gets timed out when it doesn't receive a discovery packet.

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
Cancel
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