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automatic pattern update seems to fail

zaphod

since a few hours my SG310 Cluster will not update its pattern files automaticly...

it should update every hour if there are updates:

actual pattern file 16201.

 

when i set to manual it shows me updates available but i cant install them:

it shows me pattern file 116212..

but SG310 will not update.. not manual and not automatic... since about 5 hours now..

anyone can help?

 

edit:

think i found the problem in the up2date log:

2017:01:13-14:11:13 vpn-1 audld[3899]: Could not connect to Authentication Server us1.utmu2d.sophos.com (code=500 500 Internal Server Error).

sophos server got an error...

edit off



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    Can confirm this today at a few customer sites... Support is involved but no infos yet

    UTM Appliances V.:9.407

     

    Patterns stuck at Version 118117

    Up2Date-Log:

    2017:02:16-09:45:02 fw-fg1 audld[18483]: Starting Up2Date Package Downloader
2017:02:16-09:45:02 fw-fg1 audld[18483]: patch up2date possible
2017:02:16-09:45:11 fw-fg1 audld[18483]: Could not connect to Server 79.125.21.244 (status=500 Internal Server Error).
2017:02:16-09:45:25 fw-fg1 audld[18483]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"



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  • 0

    Can confirm this today at a few customer sites... Support is involved but no infos yet

    UTM Appliances V.:9.407

     

    Patterns stuck at Version 118117

    Up2Date-Log:

    2017:02:16-09:45:02 fw-fg1 audld[18483]: Starting Up2Date Package Downloader
2017:02:16-09:45:02 fw-fg1 audld[18483]: patch up2date possible
2017:02:16-09:45:11 fw-fg1 audld[18483]: Could not connect to Server 79.125.21.244 (status=500 Internal Server Error).
2017:02:16-09:45:25 fw-fg1 audld[18483]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"



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