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automatic pattern update seems to fail

since a few hours my SG310 Cluster will not update its pattern files automaticly...

it should update every hour if there are updates:

actual pattern file 16201.

 

when i set to manual it shows me updates available but i cant install them:

it shows me pattern file 116212..

but SG310 will not update.. not manual and not automatic... since about 5 hours now..

anyone can help?

 

edit:

think i found the problem in the up2date log:

2017:01:13-14:11:13 vpn-1 audld[3899]: Could not connect to Authentication Server us1.utmu2d.sophos.com (code=500 500 Internal Server Error).

sophos server got an error...

edit off



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  • If this issue is still unresolved, manually try a different Up2Date server from the command line as root:

    audld.plx --server us2.utmu2d.sophos.com:443

    Any luck with that?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Hi Bob,

    thanks for your suggestion.

    i didnt change anything and it works again after about 8h waiting...

    problem seems the sophos server i mentioned above..

     

    greets

    zaphod
    ___________________________________________

    Home: Zotac CI321 (8GB RAM / 120GB SSD)  with latest Sophos UTM
    Work: 2 SG430 Cluster / many other models like SG105/SG115/SG135/SG135w/...

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  • Hi Bob,

    thanks for your suggestion.

    i didnt change anything and it works again after about 8h waiting...

    problem seems the sophos server i mentioned above..

     

    greets

    zaphod
    ___________________________________________

    Home: Zotac CI321 (8GB RAM / 120GB SSD)  with latest Sophos UTM
    Work: 2 SG430 Cluster / many other models like SG105/SG115/SG135/SG135w/...

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