Hello. I have the strangest problem with our UTM (9.408-4): it does not save the password to bind to LDAP. If I enter the right password and test, everything is fine; but if I save and come back, I get the message "Error: Server exists and accepts connections, but bind to ldap://188.8.131.52:389 failed with this BindDN and password."
I can reenter the password and it will work again, but not after saving. As I have about 20 server entries, this is very annoying whenever I need to test VPN authentication. Quid?
Edit: This does not happen on my older Sophos UTMs (9.407-3), only on those updated to 9.408-4, so I am assuming this is a bug in the latest build.
I too have the same problem with 9.408-4.
Step to reproduce.
1. Enter the AD details (Don't Save yet)
2. Click Test. Reply will be "Server test passed"
3. Click Save
4. Edit the profile again
5. Click Test (An error will appear)
6. Type again the bind password
7. Click Test (Server test passed)
Something in Sophos is definitely broken.
Please fix asap.
Thank you. I hope this thread will get some more attention now.
In that case, please report this to the Support Team and provide me the case#. Meanwhile, did you tried my suggestion and does that help?
Sachin Gurung Team Lead | Sophos Technical Support Knowledge Base | @SophosSupport | Video tutorials Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.