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UTM with Homelicense Licensed features stopped working suddenly

Hi all,

I had this problem on the same machine 2 times. I already made a complete reimage of the machine (always used to restore the complete backup), but that didn´t solve the problem. A few month ago this problem reappeared and I have no clue, what the problem is all about. In that case, the utm quits all licensed services and we need to reapply a fresh license --> Even if the old one is still valid!!! The strange thing is, I used this machine for a long time without problems... 

 

What could this be an how can I solve it? I don´t want to do all the configurations from scratch.... We have a lot of configuration on this machine.

 

 

Best Regards,

Sebastian



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Parents Reply
  • Hi Sachin,

     

    I don´t think that deleting the license and creating a new one will help. I created new accounts and used completely new licenses, but the license keeps to disable after a unknown time. And I think its immediately. Is there a log entry to search for license expiry and the possible reason? In which log should I look?

     

    I want to add, that every time, a still valid license expired, after this I need to upload new different license. I can´t upload the same license, even if still valid. Is there a possibility to delete old licensing data or sth. like that? I already made clean install on that machine, installed the machine from backup and I think even with the option to remove site specific data.

     

     

    Thanks,

    Sebastian

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