Looking for installation iso-image of version 9.320

Hello Mario

What do you want to do?

a) Installing a Appliance-Version on a non Sophos-Appliance or

b) Installing a SW-Version on a non Sophos-Hardware?

-> a) is illegal but before 9.35x the installer just switched to a SW-Install

-> b) You need the SW-ISO

Regards,

Peter

Hello Peter,

thanks for your answer.

I want to install the SW-ISO on non Sophos-Hardware.

This works without problems, but only until installation-iso 9.317. The next iso-images i have from 9.350 onward (include 9.4) the installation is not possible anymore. Since version 9.35x everything in the installer seems to be changed. I tested it with three different hardware-systems (Zotac Ci323nano; Shuttle DS67U; Gigabyte GA-N3150N-D3V), with all these sytems a installation with the image 9.317 was possible, with 9.350 and following it was NOT.

And i think, the last working image could be 9.320. This is the reason, why i'm looking for this iso-image.

Best regards

Mario

I think you are using the wrong ISO. If your ISO file name starts with "ssi", it is meant to be used exclusively with Sophos/Astaro appliances an it will not install on non-Sophos hardware.

Check here: www.sophos.com/.../utm-downloads.aspx

You should use the files for "UTM v9 software appliance", named as asg-9.405-5.1.iso for the latest version or asg-9.356-3.1.iso for a previous version. Those ISOs would not even check what hardware are you installing into.

Now, if you are using those ISOs and are getting a error during setup, we need for information to help you.

For instance, there has been some reports about issues when using hardware with HDMI video output, where the setup would halt at 66% (https://community.sophos.com/products/unified-threat-management/f/52/t/29921). If your hardware has HDMI video output, those will definitely not work. If that's the case, you'll need a regular VGA card installed to your hardware to proceed with UTM software installation.

Regards - Giovani

Hello Ian, hello Giovani,

for my installation i used only the iso-images for sw-appliance, beginning with asg-9xxxxx.

The message, that no asg hardware was found, every time appears (regardless of working or non-working image)

Grasping at straws here. What mode is your disk controller in?

I would also suspect that your motherboard has some bad bits set. Try installing an update or reflash the existing bios.

Ian

Hello Ian,

two of the three testsystems (Zotac CI323nano & GA-N3150N-D3V) have an Intel N3150, and the other testsystem (Shuttle DS67U) has an Intel 3855U. In all constellations the hd-controller is working in legacy-mode, not in efi-mode.

And the behavior is with all three (different) systems the same, iso-images until 9.317 (possibly until 9.320, WHICH I'M LOOKING FOR) are installable, images from 9.350 and above are not installable.

Best regards
Mario

Hello,

has no one the same behavior while installing of actual utm-versions?
I can't believe that the reason is my hardware, because the same behavior i had with three different hardwaresystems.

How are you install the utm actual? With the same method like me (first 9.317, than update to 9.4).

Thanks in advance.

Best regards

Mario

Hi, Mario, and welcome to the UTM Community!

The image you posted above means that you've downloaded the incorrect ISO as Giovani said.

Cheers - Bob

Hello Bob,

the same I thought at first.
But ALL IMAGES I USED are be named with asg-9. in the filename (not with ssi-)!

In my opinion these images are the right ones to install on 3rd Party Intel-Hardware.



Best regards
Mario

I don't know what to tell you, Mario.  I have no idea what the problem might be.  This isn't a problem that anyone else is reporting.  I'd probably try with a new hard drive and a new ISO.

Cheers - Bob

Hello Bob,

thanks for your reply.

The problem i had with three totally differerent hardwaresystems.
The only same thing at all three systems was the drive. It is a ssd, samsung evo 850. This ssd i used with all three computers. And every time i formated the drive before i used it for installation.
Actually i have no possibility to crosscheck the situation with an other drive, like a hdd.

Thanks to all of communitymembers, which had ideas.

Best regards
Mario

Mario, have you wiped that hard drive before installing? I'm asking because I just tried to install a software UTM on a drive that had an old UTM220 install on it, and the behavior was similar. It only let me proceed once I deleted all partitions. Maybe they added some additional checks on 9.350 onward to prevent people from installing software UTM on hardware appliances. 

Just for the sake of making sure your ISO is correct and as a test, setup a VM (virtualbox VM with two network interfaces should do) and try installing using your ISO. 

Regards - Giovani

Mario, have you wiped that hard drive before installing? I'm asking because I just tried to install a software UTM on a drive that had an old UTM220 install on it, and the behavior was similar. It only let me proceed once I deleted all partitions. Maybe they added some additional checks on 9.350 onward to prevent people from installing software UTM on hardware appliances. 

Just for the sake of making sure your ISO is correct and as a test, setup a VM (virtualbox VM with two network interfaces should do) and try installing using your ISO. 

Regards - Giovani