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The eDirectory SSO server needs authentication server, not network objects

I am attempting to set up a new authentication server based on LDAP.  Both tests pass successfully.  When I go to save the config, I get the following error "The eDirectory SSO server needs authentication server, not network objects."  I am not using web protection at all and there are no SSO servers configured.  Any advice on clearing this?  Firmware version: 9.404-5



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  • Hi, Eric, And welcome to the UTM Community!

    Interesting, I just googled site:community.sophos.com/products/unified-threat-management/f The eDirectory SSO server needs authentication server, not network objects." I found only one other such complaint, and it was alone in a thread with no responses.

    When there are weird things like this, I try these things in order until I find one that alleviates the problem - good luck!

    1. Reboot the UTM.
    2. Restore the backup made automatically just before the last sequence of Up2Date was installed.
    3. Restore a backup from well-before the problem started.  If that works, see how new you can get before the problem appears.
    4. Reload the firmware from ISO.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Hello Bob,

    Same issue here, but always if i edit anything on any Tab Authentication Services. For Example, i cannot enable networkblocking for SMTP proxy

    Any idea? Firmware 9.605

    I also cannot delete an old authentication server because "The Microsoft Active Directory server object 'InternMailserver' is required by the servers list."

     

    greetings

  • Hallo Thomas,

    How does your configuration differ from Basic Exchange setup with SMTP Proxy?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Hello Bob,

    we have implemented O365 SMTP Relaying (depending on this guide https://www.internalit.ca/blog/post/filtering-office-365-email-through-a-sophos-utm-guide)

     

    cheers

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