Hardware, Installation, Up2Date, Licensing set up interface not working / no internet

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set up interface not working / no internet

Svetgar over 8 years ago

Trying to set up an interface to connect to the internet, but

Cable Modem (DHCP)
or
Ethernet DHCP

are not available as choices from the drop down box. What do I do?

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0 sachingurung over 8 years ago

Hi,

I am not sure with the explanation. If you are trying to configure an internet line, try doing that with WAN zone.

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 Svetgar over 8 years ago in reply to sachingurung

What do you mean WAN zone?

According to the instructions here: https://www.sophos.com/en-us/support/knowledgebase/118998.aspx

I should be able to chose Ethernet DHCP

But, I don't have that choice:

And I can't connect to the internet. It is driving me crazy!! Sophos version is 9.355.1.1
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0 BAlfson over 8 years ago in reply to Svetgar

That KB article refers to an older version of the software. Today, just choose "Ethernet" and select 'Dynamic IP'.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 BAlfson over 8 years ago in reply to Svetgar

That KB article refers to an older version of the software. Today, just choose "Ethernet" and select 'Dynamic IP'.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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