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AP15 bricked after update 9.402-7

AdrianBishop

I have just done an update to the latest version and my AP15 now seems bricked. Tried powering off a number of times, will not connect. I get a solid orange light.

i looked at RMA but as a home user i need a valid license. Any ideas?



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  • 0 in reply to AdrianBishop

    Ahh, not in the USA, so I probably can't help.  Have you tried to get your reseller to RMA the unit?Have you requested an RMA from customercare (at) sophos.com?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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