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New UTM 9 @ home w/Gigabit fiber running with ESXi - dropping packets to ISP static IP

I have a relatively new UTM 9 Home edition running that is connected up to my new Gigabit fiber connection using PPPoE.  I have an assigned range of static IP addresses the ISP gave me but I see that the main external IP address has tons of dropped packets to the UTM.  This is running on a ESXi with dedicated NICs for the external and internal connections.  I get upwards of 28% dropped packets to the automatically assigned IP address from the ISP through the PPPoE connection.

I'm not running a proxy.

Is there somewhere I can change that so it will run more smoothly?  I am not currently running IPS as it slows down my connection too much.  Speedtest.net right now shows 500-600mbs download and 800-900mbs upload.  When I don't have the UTM connected inline - my old Asus RT-N66u router would get 900-920mbs up and down.  I do have the NAT masquerade rule setup for internal -> WAN.

Daily executive report and weekly reports all show tons of dropped packets to my assigned IP.  I'm sure that's affecting my overall perf and speeds on the UTM and on my gear at home.

Any ideas?



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  • The daily and weekly executive PDF reports that are sent out via email show that the top connection with packet loss/drops is to my external interface.  I just want to know if that's legit or not.

    running on a ESXi v6 Home VMUG Advantage lab.  Core i5 2.9GHZ with 4 cores that don't ever go above 30%.  4GB RAM, VMDK's are all on an SSD.