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What type of CMOS battery is in the Sophos SG 210?

EntechElectronics over 8 years ago

I suspect its a CR2032 like many PCs. Anyone know for sure?

I have asked support but no answer yet.

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0 sachingurung over 8 years ago

Hi,

You can find all the available Technical specs of Sophos UTM from:

https://www.sophos.com/en-us/medialibrary/PDFs/factsheets/sophos-sg-series-appliances-brna.pdf?la=en

Thanks

Sachin Gurung

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 EntechElectronics over 8 years ago in reply to sachingurung

Hi,

thanks for the link, however this PDF you have linked does not mention a battery that I can see.,

I've checked all the other PDFs and found nothing about the internal battery.

Also a google search yielded nothing.

Still trying to find out ?
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0 BAlfson over 8 years ago in reply to EntechElectronics

Hi, and welcome to the UTM Community!

In fact, just opening the case of the SG 210 can void your warranty, so be sure to put everything back the way you found it. If the battery is dead/dying, get a ticket going with Sophos Support. They will cross-ship a replacement unit that you should receive the next day.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 vilic over 8 years ago in reply to EntechElectronics

Check this forum thread where SG330 photos inside are published.
https://community.sophos.com/products/unified-threat-management/f/52/t/29426

I don't see CR2032 in this pictures, but it could be probably hidden below that additional 2xGB/2xSFP card, implemented in SG3xx models.
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