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SG330 unresponsive for a couple of minutes with postgres[4267] error

IliasTsoukalis

Randomly during the day I might get this error:

"postgres[4267]: [10-1] LOG: using stale statistics instead of current ones because stats collector is not responding"

for a few minutes.

The my UTM becomes unresponsive for one minute or so and then i comes back to life.


The UTM is the SG330 with 9.355-1 firmware.

The CPU or memory load is low in general or during those errors. I cannot find any rational reason why this happens. Seems like a db bug to me.

Thanks!



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    Hi Ilias,

    Greetings.

    We had a reported bug with the log line "using stale statistics instead of current ones because stats collector is not responding". But the related issue with this log line was, Postgres shutting down and causing email and wireless outage.

    This Bug is resolved in v9.400. I request you to upgrade your UTM.

    Hope that helps:)

    Thanks

    Sachin Gurung

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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  • 0

    Hi Ilias,

    Greetings.

    We had a reported bug with the log line "using stale statistics instead of current ones because stats collector is not responding". But the related issue with this log line was, Postgres shutting down and causing email and wireless outage.

    This Bug is resolved in v9.400. I request you to upgrade your UTM.

    Hope that helps:)

    Thanks

    Sachin Gurung

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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