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Up2Date SSH

Simonas

Hi,

We have UTM220 version 9.318-5 (Installed with error) we wanted update to newest version or reinstall same version which was installed with error. but got an error ,,failed update,, (in browser).

So we decided up2date with SSH. But stopped in one point and didn't know what to do... Here is commands which i'm used:

-----------------------------------------------------------------------------------------------------------------------------------------------------

(Logged in in with loginuser and root  )

loginuser@UTMNAME:/home/login > su -
Password:
loginuser@UTMNAME: # rm -rf /var/up2date/sys-install/*
loginuser@UTMNAME: # rm /var/up2date/sys/*
loginuser@UTMNAME: # rm /var/up2date/.queue/*
UTMNAME:/root # cd /var/up2date/sys
UTMNAME:/var/up2date/sys # cd /var/up2date/sys
UTMNAME:/var/up2date/sys # wget ftp.astaro.com/.../u2d-sys-9.317005-318005.tgz.gpg
--2016-02-18 11:36:31--  ftp.astaro.com/.../u2d-sys-9.317005-318005.tgz.gpg
           => `u2d-sys-9.317005-318005.tgz.gpg'
Resolving ftp.astaro.com... 52.19.29.214
Connecting to ftp.astaro.com|52.19.29.214|:21... connected.
Logging in as anonymous ... Logged in!
==> SYST ... done.    ==> PWD ... done.
==> TYPE I ... done.  ==> CWD /pub/UTM/v9/up2date ... done.
==> SIZE u2d-sys-9.317005-318005.tgz.gpg ... 15135673
==> PASV ... done.    ==> RETR u2d-sys-9.317005-318005.tgz.gpg ... done.
Length: 15135673 (14M)
100%[======================================>] 15,135,673   836K/s   in 28s
2016-02-18 11:37:00 (533 KB/s) - `u2d-sys-9.317005-318005.tgz.gpg' saved [15135673]
UTMNAME:/var/up2date/sys # audld.plx
Going into background now... (use '--verbose' for an interactive session)
-----------------------------------------------------------------------------------------------------------------------------------------------------

Nothing happens, please help us what we are doing wrong?

Thank you for any information.



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  • 0
    Try uploading it through the web interface and kicking it off that way.
  • 0 in reply to KWyrick1

    When I uploading through web i got error. And nothing happens, no reboot, no changes.

  • 0
    The fastest way to recover may be to simply reinstall UTM9. Do you know if you're using the hardware (appliance) or software (non-appliance) version of the UTM installer?
  • 0 in reply to Dlabun

    Hi, Simonas, and welcome to the UTM Community!

    You just needed to start with the following command:

    echo ' 9.317005'>/etc/version

    I addressed a similar situation in https://community.sophos.com/products/unified-threat-management/f/51/p/22723/62574#62574

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Thanks BAlfson,

    done everything like you said. Still error when installing version 9.3500-12.

    What would be next steps ?

    Thanks

  • 0 in reply to BAlfson

    In Webadmin -> Loging & Reporting -> Up2Date messages I got this type of error:

     Failed testing RPM installation (command: 'rpm --test -U --nodeps /var/up2date/sys-install/u2d-sys-9.350012/rpms/libnavlextensions-9.35-1.g109c0f2.rb4.i686.rpm')
     
      1. Modules::Logging::msg:46() /</sbin/auisys.plx>Modules/Logging.pm
      2. Modules::Auisys::Legacy::Systemstep::real_installation:1232() /</sbin/auisys.plx>Modules/Auisys/Legacy/Systemstep.pm
      3. Modules::Auisys::Installer::Systemstep::install:227() /</sbin/auisys.plx>Modules/Auisys/Installer/Systemstep.pm
      4. Modules::Auisys::Up2DatePackages::install:143() /</sbin/auisys.plx>Modules/Auisys/Up2DatePackages.pm
      5. Modules::Auisys::QueueIterator::process_qfiles:81() /</sbin/auisys.plx>Modules/Auisys/QueueIterator.pm
      6. main::main:300() auisys.pl
      7. main::top-level:35() auisys.pl
     |=========================================================================
     Error details:
      (stdout):$VAR1 = [];
      (stderr):$VAR1 = [
               ' package libnavlextensions-9.35-1.g109c0f2.rb4.i686 is already installed
     '
             ];
     
      1. Modules::Logging::msg:46() /</sbin/auisys.plx>Modules/Logging.pm
      2. Modules::Auisys::Legacy::Systemstep::real_installation:1233() /</sbin/auisys.plx>Modules/Auisys/Legacy/Systemstep.pm
      3. Modules::Auisys::Installer::Systemstep::install:227() /</sbin/auisys.plx>Modules/Auisys/Installer/Systemstep.pm
      4. Modules::Auisys::Up2DatePackages::install:143() /</sbin/auisys.plx>Modules/Auisys/Up2DatePackages.pm
      5. Modules::Auisys::QueueIterator::process_qfiles:81() /</sbin/auisys.plx>Modules/Auisys/QueueIterator.pm
      6. main::main:300() auisys.pl
      7. main::top-level:35() auisys.pl
     |=========================================================================
     id="371O" severity="error" sys="system" sub="up2date" name="Fatal: Up2Date package installation failed: An error occured during the RPM pre-installation test (1)" status="failed" action="install" code="1" package="sys"
     
      1. Modules::Logging::alf:100() /</sbin/auisys.plx>Modules/Logging.pm
      2. Modules::Auisys::Installer::Systemstep::install:246() /</sbin/auisys.plx>Modules/Auisys/Installer/Systemstep.pm
      3. Modules::Auisys::Up2DatePackages::install:143() /</sbin/auisys.plx>Modules/Auisys/Up2DatePackages.pm
      4. Modules::Auisys::QueueIterator::process_qfiles:81() /</sbin/auisys.plx>Modules/Auisys/QueueIterator.pm
      5. main::main:300() auisys.pl
      6. main::top-level:35() auisys.pl
     [CRIT-311] Firmware Up2Date installation failed
     |=========================================================================
     A serious error occured during installation! (70)
     
      1. Modules::Logging::msg:46() /</sbin/auisys.plx>Modules/Logging.pm
      2. main::main:310() auisys.pl
      3. main::top-level:35() auisys.pl

  • 0 in reply to Simonas
    It looks like you're now on 9.318, so I would set the Download interval to "Manual" and delete everything in /var/up2date/sys and the others as you did in your original post. Then, back in WebAdmin, click on 'Check for Up2Date packages now'. Then just wait to be able to install normally from within WebAdmin.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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