flexiport not recognized

Did you ever get this resolved?

Try setitfhw.plx , if a short downtime is possible

community.sophos.com/.../29727

I did get this resolved myself.

Shutdown the passive.. reboot the master. Short downtime while the master SG 430 booted. 

Hi everybody,

maybe someone who has similiar problems should try this, in my case it worked and after it the 10G interfaces were recognized. I got this from the support.

Need root access on the Device:

1.)
# setitfhw.plx

2.)
# udevadm trigger

Best Regards

Sebastian

Would be nice to find any documents for this procedure on SG Cluster Systems...

Hi,

better late, then never. This is the official guide from sophos support:

------------------------
What To Do

How to do hardware changes to a cluster:

    1) Power down all nodes
    2) Do hardware changes (module addition/removal/changes)
    3) Power up master
    4) Power up worker and slave node

If this is done differently there is high chance that cluster is in inconsistent hardware state. This can result in strange behavior.
-------------------------

I don´t know whether they already added this to the KB, but I didn´t find this in the knowledgebase or Flexiport Inst. Guides to that time. Sophos like to get more tickets, as they are not documenting everything necessary. They are wondering about the amount of requests, I actually do not.

Best regards

Sebastian