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Licensing - Premium Support

Hi Guys,

Quick question regarding licensing.

We currently have full guard and premium support license option.

We only registered the full guard for now and it gives us the Basic support.

As we may not need premium support for some time, can we activate the license at a later date hence saving months on the expiry of the Premium Support.

Let's say in two years time the full guard will then expire but the premium support will still be ongoing and only the full guard will need to be renewed. What if i never have to call support can I activate the license years later?

Current License :




Thanks


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Parents
  • Guys, since Sophos absorbed Astaro, cross-ship replacements are standard.  Premium Support only buys you direct access to Sophos Support if you have a reseller that doesn't have adequate technical skill.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Guys, since Sophos absorbed Astaro, cross-ship replacements are standard.  Premium Support only buys you direct access to Sophos Support if you have a reseller that doesn't have adequate technical skill.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
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