Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 8 replies
  • Subscribers 3 subscribers
  • Views 13025 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Home license expiring / renew missing

DriveRaider
I noticed my home license is about to expire in a couple of days. I signed into he astaro portal and I can't find the renew button.


This thread was automatically locked due to age.
Parents
  • 0

    These instructions were provided by Sophos Licensing on Nov 1 2019 and explain the process a bit better as some options have changed from prior posts.

    Please see the below instructions:

    i. Log in to your MyUTM Account (https://myutm.sophos.com)

    ii. On the upper right side click 'License Management'. Scroll down to the 'Home User License’ section of the page

    iii. Click the license ID to open license information.

    iv. Scroll down to the 'Action' section of the page then click 'Delete License'. It will advise you that license will be expired. Click 'Ok expire license'. The system will automatically route you to the license management page of the website.

    v. Scroll down to 'Home User License’ section of the page, then click 'Create License'.
    The system will generate a new Home User License.

    vi. Click on the license ID then scroll to ‘Actions’ then select ‘Download License File’
    save and upload to your UTM appliance.

    Second option:

    Download Sophos UTM Home Edition and follow instructions:
    https://secure2.sophos.com/en-us/products/free-tools/sophos-utm-home-edition/download.aspx

Reply
  • 0

    These instructions were provided by Sophos Licensing on Nov 1 2019 and explain the process a bit better as some options have changed from prior posts.

    Please see the below instructions:

    i. Log in to your MyUTM Account (https://myutm.sophos.com)

    ii. On the upper right side click 'License Management'. Scroll down to the 'Home User License’ section of the page

    iii. Click the license ID to open license information.

    iv. Scroll down to the 'Action' section of the page then click 'Delete License'. It will advise you that license will be expired. Click 'Ok expire license'. The system will automatically route you to the license management page of the website.

    v. Scroll down to 'Home User License’ section of the page, then click 'Create License'.
    The system will generate a new Home User License.

    vi. Click on the license ID then scroll to ‘Actions’ then select ‘Download License File’
    save and upload to your UTM appliance.

    Second option:

    Download Sophos UTM Home Edition and follow instructions:
    https://secure2.sophos.com/en-us/products/free-tools/sophos-utm-home-edition/download.aspx

Children
No Data
Unfiltered HTML