Hardware, Installation, Up2Date, Licensing Sophos UTM - can I apply backup from version 9.712-12 to device in version 9.713-19?

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Sophos UTM - can I apply backup from version 9.712-12 to device in version 9.713-19?

MarcinB over 1 year ago

We have a problem with device configuration after upgrading from version 9.712-12 to version 9.713-19.

Can we apply device backup from version 9.712-12 to the device in version 9.713-19?

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0 Vivek Jagad over 1 year ago

Hello MarcinB ,

Thank you for reaching out to the community, you can restore the back up from lower firmware to high or equivalent firmware but not from higher to lower firmware.
Yes, you can restore the back up from 9.712-12 to 9.713-19

Thanks & Regards,
_______________________________________________________________

Vivek Jagad | Team Lead, Technical Support, Global Customer Experience

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0 Vivek Jagad over 1 year ago

Hello MarcinB ,

Thank you for reaching out to the community, you can restore the back up from lower firmware to high or equivalent firmware but not from higher to lower firmware.
Yes, you can restore the back up from 9.712-12 to 9.713-19

Thanks & Regards,
_______________________________________________________________

Vivek Jagad | Team Lead, Technical Support, Global Customer Experience

Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
Compare Sophos next-gen Firewall | Fortune Favors the prepared
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Cancel
Vote Up 0 Vote Down

Cancel

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