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UTM Smart Installer SUSI.exe

Hello,

we have a Sophos UTM Smart Installer USB stick so that we can re-install the OS on our hardware UTM product.

I started the SUSI.exe program that's on the stick and started the burning iso process. Once it was finished it told be that there was an error but the iso file was created. Though now the SUSI.exe program is missing.

It's not possible anymore to download it from

Is it possible to download it somewhere else?

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Vivek Jagad over 1 year ago +1 verified

Hello encar , Thank you for reaching out to the community, you can download it from here: > UTM HW Installers - https://download.sophos.com/network/utm/installers/hardware/index.html > UTM SW Installers…

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+1 Vivek Jagad over 1 year ago

Hello encar ,

Thank you for reaching out to the community, you can download it from here:

> UTM HW Installers - https://download.sophos.com/network/utm/installers/hardware/index.html
> UTM SW Installers - https://download.sophos.com/network/utm/installers/software/index.html

Thanks & Regards,
_______________________________________________________________

Vivek Jagad | Team Lead, Technical Support, Global Customer Experience

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+1 Vivek Jagad over 1 year ago

Hello encar ,

Thank you for reaching out to the community, you can download it from here:

> UTM HW Installers - https://download.sophos.com/network/utm/installers/hardware/index.html
> UTM SW Installers - https://download.sophos.com/network/utm/installers/software/index.html

Thanks & Regards,
_______________________________________________________________

Vivek Jagad | Team Lead, Technical Support, Global Customer Experience

Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
Compare Sophos next-gen Firewall | Fortune Favors the prepared
Sophos Community | Product Documentation | Sophos Techvids | SMS
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0 encar over 1 year ago in reply to Vivek Jagad

Hello Vivek Jagad,

thank you for your help. Though that's not exactly what I'm looking for. I actually need the susi.exe program itself.
Is there a possibility to download this program form somewhere?

Kind regards.
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+1 Vivek Jagad over 1 year ago in reply to encar

Nope, it is no longer available you can use rufus to create a bootable USB for your hardware/software appliance, installers links is provided above. And for up2date packages you can download it from here - https://download.astaro.com/#UTM/v9/up2date/

Thanks & Regards,
_______________________________________________________________

Vivek Jagad | Team Lead, Technical Support, Global Customer Experience

Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
Compare Sophos next-gen Firewall | Fortune Favors the prepared
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
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