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UTM Trial License

Hello

We have two UTMs that were in a HA/warm standby configuration.

During the last firmware update the HA configuration got out of sync and stopped working.  The Master UTM updated but the slave did not.

I reset the slave to default and setup HA again, but it doesn't complete the HA setup as the UTMs are now on different firmware versions.

I've created a trial license in the license portal in the hope that I could setup the slave UTM as a new device, install the license. run Up2Date to get it onto the latest firmware and then setup HA again.  However, the license I get from the portal does not allow Up2Date.

I've asked my Sophos partner for a full trial license, but they have said that they no longer do them as the UTM is EOL.

Does anyone have any ideas on how I can get onto the latest version of the UTM firmware?

Many thanks



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  • The easiest solution would be to update the Master to a version for which you can obtain an ISO and then re-image the Slave from ISO.

    As Toni said, UTM is not EOL.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • The easiest solution would be to update the Master to a version for which you can obtain an ISO and then re-image the Slave from ISO.

    As Toni said, UTM is not EOL.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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