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Looking for rackmount ears on older XG 310

John Raver

I bought an older Rev 1 XG 310 firewall on eBay and it didn't come with rackmount ears. Does anyone know where I can buy some for either this or an SG310 Rev1 since they look identical? Thank you



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  • 0

    Hi John and welcome to the UTM Community!

    Yes, the XG and SG appliances are identical.  Any Sophos reseller can get those ears for you.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Hi Bob,

    Thanks for your reply. I emailed a Sophos reseller but still haven't heard back yet. Do you happen to know the part number for them so I can help the reseller locate the part?

    Thank you,
    John

  • 0 in reply to John Raver

    RMEZTCH4U is the number in my October 2021 price list, John.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Thank you Bob, hope you had a great Thanksgiving. Did the sliding rails come with the 2 small rackmount ears for the front of the FW or was it just the rails that attach to the back posts of the rack? Thank you again for your help

  • 0 in reply to John Raver

    The rackmount ears came with the 310, John.  I was thinking you were looking to add something to a 310 and I didn't even "see" that you were looking for the ears.  I'll ask if it's possible to get those as a spare part.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to John Raver

    John, if this is for a business/government, please PM me the name & location.  Sophos needs that before they'll tell me.

    Or is this just for home use?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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