UTM installation or reset - does not see Interface connected to ISP

So I am seeing (for whatever reason, I haven't found it yet) about every hour my internet connectivity just stop working for about 30 seconds to a minute.  It's enough for me to notice because it will interfere with any game that I am playing online, or simple web browsing.

So to rule out what has been my usual issue (the UTM), I decided to try to reset the UTM back to default, and also a fresh installation of UTM.  Both times, the interface (eth2) is not recognized even after setting it up in the setup wizard. My internal network (eth1) is recognized, but appears that the setup wizard is essentially ignored.

• DHCP on eth1 is not setup, even though I did that through the wizard.
• The internet connection is not showing at all on eth2, even though I specified it in the wizard.
• Everything is turned off that shows on the main page after logging in (under Current System Configuration).  I suspect that's because of the eth2 issue.  Doesn't excuse eth1 issues though like DHCP missing even though it was setup.
• The setup wizard also gets my license file uploaded, but the UTM doesn't apply it.
• I can't use eth0 because it is an integrated card that no developer will ever seem to fix the driver issue (which no one ever answered: 9.7 killed eth0 for me... It had to be 'taken out'. - Hardware, Installation, Up2Date, Licensing - UTM Firewall - Sophos Community (This is a problem in both XG and SG) Intel Corporation Ethernet Connection I217-LM
• The card used for eth1 through eth4 is an Intel quad NIC card I added to my 1U. (Intel Corporation 82571EB Gigabit Ethernet Controller (Copper) )
• I have an eth5 that I used but decided to change everything to the NIC because this issue prompted me to change ports due to the original issue to test.

Anyone run across this issue of UTM not recognizing what you do through the wizard to set up the environment?  I used the 9607-2.1 ISO file to load both times.  I had since located my newer version ISO but haven't been down that road yet of using it to reload.  If I need to, I can and would if that version has a known problem like this.